Privacy & Safety

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Here at FitLookwear we are committed to ensuring that our customers privacy is protected. It means that if we ask you to provide certain information it is only to provide you with the best possible service. You can be assured that it will only be used in accordance with this privacy statement.

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Aim of the Policy

This privacy policy sets out how we use and protect any information that you give to us when you visit our FitLookwear page, provide us with any contact details or feedback or when you purchase something from our store.

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What DATA do we collect?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address. In some instances, phone number and email address to ensure better service.

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How do we use the information we gather from you?

We use it as part of the buying, selling process and delivery process.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

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Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures designed to safeguard your information that we collect online and privacy.

FitLookwear will hold your personal information securely. In order to protect your personal data from unauthorised access and use, we utilise computer safeguard security measures (firewall and secure passwords).

FitLook will follow stringent procedures to ensure it processes all personal information in line with the Data Protection Act 2018.

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How do we get your consent?
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

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How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via email tream@fitlookwear.com or sending message via website.

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Disclosure

We may disclose your personal information to third parties to fulfil orders and provide customer services; process payments; deliver goods; send postal mail and email.

Such third parties will have access to personal information in order to perform their functions. The third parties will not be able to use the information for any other purpose.

We will not sell, distribute or lease your personal information to third parties unless we have your permission and/or are required by law to do so or if you violate our Terms of Service.

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Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at team@fitlookwear.com